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Our Privacy Policy, Plainly Stated

This policy explains what personal data we collect when you play at Skyhills Casino, why we collect it, who we share it with, and how you can control it. It applies to every visitor and registered player on our website.

Data We Collect

We collect only the data we need to run your account, meet our legal obligations and keep the site safe. The categories below cover everything we gather, whether you register, deposit, play or simply browse.

  • Identity data: full name, date of birth, email address, phone number and residential address.
  • Verification documents: passport, driving licence or national ID, plus a proof of address such as a utility bill.
  • Transaction data: deposits, withdrawals, wagering history, payment method details and, where used, crypto wallet addresses.
  • Technical data: IP address, device type, browser, operating system and timestamps of your sessions.
  • Gameplay behaviour: games played, stakes, wins, losses, bonus usage and session duration.
  • Marketing preferences: which communications you opt into, and which channels you prefer.

How We Use Your Data

We process your data for defined purposes only. Creating your account requires identity and contact data; processing your deposits and withdrawals requires transaction data; and monitoring for fraud and problem-gambling indicators requires gameplay and device data. Marketing communications are sent only where you have consented or where the law permits us to rely on a soft opt-in for existing customers.

  • Creating and managing your player account.
  • Verifying your identity and age before your first withdrawal.
  • Processing payments through your chosen method.
  • Preventing fraud, bonus abuse and money laundering.
  • Monitoring play for responsible-gambling purposes and enforcing limits you set.
  • Sending marketing messages with your consent, and honouring your opt-outs.
  • Meeting reporting and record-keeping duties owed to the Curaçao Gaming Control Board.

Contract

We process your identity, contact and transaction data to perform the contract you enter when you register and play. Without this data we cannot open an account or settle your bets, so we refuse registration where it is not provided.

Anti-money-laundering law, gambling licence conditions and tax rules oblige us to verify your identity and retain records of your transactions. We cannot lawfully skip these checks, and we cannot delete this data early on request.